NextCertifyHub – Legal Policies

1.1 Information We Collect

We may collect the following information:

• Full Name
• Email Address
• Phone Number
• Organization Name
• Billing & Payment Details
• Uploaded Certificate Data
• Participant Information

1.2 How We Use Your Data

We use your data to:

• Provide certificate generation services
• Process payments securely
• Improve platform performance
• Send service updates
• Prevent fraud and misuse
• Comply with applicable legal obligations

1.3 Data Protection

We implement industry-standard security measures:

• HTTPS encrypted connections (TLS/SSL)
• Secure cloud hosting
• Restricted internal access
• Regular system monitoring

1.4 Data Retention

We retain user data:

• While your account is active
• As required by applicable law

You may request deletion of your account and personal data at any time by contacting us.

1.5 Your Rights (Under DPDP Act 2023 & Applicable Data Protection Laws)

You have the right to:

• Request access to your data
• Request correction of inaccurate data
• Request deletion of your data

Contact us at: hello@nextonesolutions.com

2.1 Acceptance of Terms

By using NextCertifyHub, you agree to these terms, guidelines, and legal policies.

2.2 Account Responsibility

You are responsible for:

• Maintaining account confidentiality and securing login credentials
• All activities and issuances that occur under your account

2.3 Acceptable Use

You agree NOT to:

• Upload illegal or fraudulent content
• Generate fake certificates for unlawful or deceptive purposes
• Attempt to hack, probe, or misuse the system
• Violate applicable laws

2.4 Credits & Payments

• Credits are non-transferable
• Credits have no monetary value outside the platform
• Credits are non-refundable except in verified technical error cases
• Pricing and packages may change without prior notice

2.5 Intellectual Property

• All platform software, branding, interface, and content belong to NextCertifyHub
• Users retain ownership of their uploaded templates, logos, and certificate data

2.6 Limitation of Liability

NextCertifyHub is not responsible for:

• User-generated certificate content
• Misuse or fraudulent presentation of certificates
• Indirect, incidental, or consequential damages
• Third-party service failures or delivery delays

Our total liability shall not exceed the amount paid by the user in the last 30 days.

3.1 Refund Eligibility

Refunds may be considered only if:

• Duplicate payment occurs for a single order
• Technical failure prevents credit usage
• Payment is deducted but credits are not added to your account

3.2 Non-Refundable Cases

• Used credits
• Change of mind
• Account inactivity

Approved refunds will be processed within 7–10 business days back to the original payment source.